Support
Submit a Technical Support Request
Use this convenient form to send us your questions, and review our responses when it's convenient for you.
» Learn More
Search our Knowledge Base (FAQs)
We study the most frequently asked questions and have nearly 200 public answers.
» Learn More
System Requirements
Rosetta Stone is available in multiple formats to meet your needs.
» Learn More
Downloads
To download and view User Guides, Curriculum Texts, Student Management Systems or Network Guides, go to our downloads page.
Product Registration
To register your Personal or Home Education Edition purchase, go to our registration page
Support is not available on the following holidays in 2008:
New Year’s Day - January 1
Easter - March 21-24
Whit Monday - May 28
Return Policy
Every Rosetta Stone CD-ROM is backed by an unconditional six-month guarantee. If you’re not satisfied with the progress you’re making, we’ll return your money, no questions asked.
To initiate a return or exchange, please call Customer Care on +31 0808 178 5192 between 9 A.M. and 5 P.M. GMT (Monday to Friday), to receive a Return Authorisation Number. We are unable to process your request without it.
Please note that we cannot accept returns for products not purchased directly from Rosetta Stone.
» Learn More
